This cutting-edge setup allows us to track and access data from machines operating in the field – improving both our internal efficiency and the level of service we provide to our clients across West and Central Africa.
What kind of data do we monitor in real time?
- Location information: allowing us to track asset movement, optimise logistics, and respond quickly to urgent support needs.
- Machine status monitoring: offering insights into performance, uptime, potential faults, and more.
These insights enable our support teams to prioritise client updates, schedule preventive maintenance, and respond swiftly to issues – often before the client even notices a problem.
This translates to reduced downtime, increased safety, and greater peace of mind for our equipment users.
The integration of remote monitoring technology is part of Paterson Simons ongoing investment in digitisation and innovation.
It supports our mission to deliver smarter, faster, and more proactive service – wherever in West & Central Africa our customers operate!
